Essay on Book Review of The Strange Career of Jim Crow

Book Review of The Strange Career of Jim Crow Prior to the 1950s, very little research had been done on the history and nature of the United States’ policies toward and relationships with African Americans, particularly in the South. To most historians, white domination and unequal treatment of Negroes were assumed to be constants of the political and social landscapes since the nation’s conception. Prominent Southern historian C. Vann Woodward, however, permanently changed history’s naà ¯ve understanding of race in America through his book entitled The Strange Career of Jim Crow. His provocative thesis explored evidence that had previously been overlooked by historians and gave a fresh foundation for more research on the topic of†¦show more content†¦Answering this radical turn of events, Woodward published a third edition of Strange Career in 1974 to discuss the ambiguity faced by many African Americans in opposing the principles of Jim Crow laws while maintaining a distinctive racial identity . His research and continual revisions made The Strange Career of Jim Crow an undeniable force of the time with praise hailing from civil rights leader Martin Luther King, Jr. who referred to it as â€Å"the historical bible of the civil rights movement.† In The Strange Career of Jim Crow Woodward claimed that the segregation that eventually appeared in the South was not an unavoidable consequence of slavery and Reconstruction. He stated that although slavery was commonly practiced across the region, â€Å"segregation would have been an inconvenience and an obstruction to the functioning† of Southern society and systems. Slavery, despite its basis in white superiority, had promoted an unavoidable intimacy and association between the races, as seen from the prevalence in mulattoes and residential intermixing. Woodward went on to theorize that segregation and the notion of Jim Crow were not even original products of the South; instead, they had been developed and advanced in the North before being exported to the South. He pointed to the well-developed system of segregation thatShow MoreRelatedHistorical Significance of Multiple Books on Jim Crows Life and Career1254 Words   |  5 PagesNetwork Resources Inc. Class/Section 11 December 2012 Strange Career of Jim Crow Significance The author of this report is asked to answer to a series of specific questions as it relates to a certain book written about Jim Crow and the wider historical and social significance of the same. The Supreme Court decision that involved Jim Crow and the separation of blacks and whites is to be discussed as well as a general reaction to the book. All of this and more will be covered. The Woodward workRead MoreThe Strange Career of Jim Crow by C. Vann Woodward1063 Words   |  5 PagesWoodward wrote The Strange Career of Jim Crow for a purpose. His purpose was to enlighten people about the history of the Jim Crow laws in the South. Martin Luther King Jr. called Woodward’s book, â€Å"the historical Bible of the civil rights movement.† (221) Martin Luther King Jr.’s quote revealed the true importance of Woodward’s book. Woodard’s book significance was based on it revealing the strange, forgotten facets of the Jim Crow laws. Assumptions about the Jim C row’s career have existed sinceRead MoreEssay A Review of The Strange Career of Jim Crow1072 Words   |  5 PagesA Review of The Strange Career of Jim Crow C. Vann Woodward’s most famous work, The Strange Career of Jim Crow, was written in 1955. It chronicles the birth, formation, and end of Jim Crow laws in the Southern states. Often, the Jim Crow laws are portrayed as having been instituted directly after the Civil War’s end, and having been solely a Southern brainchild. However, as Woodward, a native of Arkansas points out, the segregationist Jim Crow laws and policies were not fully a part ofRead More The Voice of Billie Holiday Essay1498 Words   |  6 Pagesbut as a black woman was discriminated against even as an artist(Davis 2). Holiday started her career as a young woman, and was talented enough to start her career as a singer; when most black women her age were forced into a dancing career, due to the white-male dominated entertainment industry. Holiday sang jazz songs that varied from My Man, a song about a man who beats her, to Strange Fruit, a haunting protest song about lynching in the American So uth.   Tony Bennett once stated aboutRead MoreLife Interview Review Essay3177 Words   |  13 PagesLife Review Interview Aminata Conteh Professor Sandra Hill-Williams SOWK 505 8-18-2012 Introduction When I saw Ms. Mary Walker, the word â€Å"Old† does not even cross my mind. I was very surprised when I found out her age. It seemed strange that a woman of this age could show so much youth, little wrinkles, mobility, and did not cough every ten seconds as an indicator of good health. Identifying her as an individual in the 68 + age range seemed misleading but a glance at her salt and pepper afroRead MoreLangston Hughes Research Paper25309 Words   |  102 Pagesfather, Jim Hughes, in Toluca, Mexico. Langston had not seen his father since he was a small child, and he was excited about making the trip. However, during this visit, no affectionate bond would develop between Langston and Jim. Jim Hughes was a cold, difficult man, who was driven by ambition to make money and achieve respect. He had moved to Mexico to avoid segregation and racial injustice in the United States. As the manager of an electric company and owner of a ranch and mines, Jim expressedRead MoreLogical Re asoning189930 Words   |  760 PagesDowden This book Logical Reasoning by Bradley H. Dowden is licensed under a Creative Commons AttributionNonCommercial-NoDerivs 3.0 Unported License. That is, you are free to share, copy, distribute, store, and transmit all or any part of the work under the following conditions: (1) Attribution You must attribute the work in the manner specified by the author, namely by citing his name, the book title, and the relevant page numbers (but not in any way that suggests that the book Logical Reasoning

Frosts Mending Wall Essay - 960 Words

Robert Frosts Mending Wall represents two opposing ideas through its dialogue between two neighbors. The narrator represents a newer way of thinking while his neighbor embodies an older mindset. In the poem the two neighbors are repairing a wall or fence that separates their property line. Although neither of the two men has anything that could cross the fence, the young man has apple trees and the old farmer has pines. The wall has been broken down by the winter that sends the frozen ground swell under it and by the work of hunters (Frost 1177-1178). The two men work together to repair the wall, a task that seems unnecessary to the young narrator. The older neighbor cannot fathom the thought of not having a wall or boundary to†¦show more content†¦The man cannot understand why his neighbor cannot move beyond the past and what he was taught. In Carol Frosts article, Frosts Way of Speaking, she says, The first person speaker in the poem wishes his wall-mending partner would s peak for himself and think for himself. (Carol Frost 125). The narrator sees no reason for a wall to separate him from his neighbor, he points out several reasons the wall served no purpose to his neighbor. Neither men have anything that would harm the other, neither have presented an offense to the other, and no matter how many times they mend the wall, it will still be broken down again. The old neighbor, however, does not budge on his demand that the wall be repaired and continue to stand between them. Good fences make good neighbors (Frost 1178). This line is repeated several times in Mending Wall. This phrase is the embodiment of what the old neighbor believes. His father told him that good fences made good neighbors, and he stands firm in his belief in the truth of that statement. His young partner seems to believe that the only reason the man believes in his statement is because his Father told him to or because it is embedded into his way of thinking. William G. ODonnell points out the significance in the old farmer being compared to `an old-stone savage moving about in the darkness,Show MoreRelated Working Together in Robert Frosts Mending Wall Essay869 Words   |  4 PagesWorking Together in Robert Frosts Mending Wall The air is cool and crisp. Roosters can be heard welcoming the sun to a new day and a woman is seen, wearing a clean colorful wrap about her body and head, her shadow casting a lone silhouette on the stone wall. The woman leans over to slide a piece of paper into one of the cracks, hoping her prayer will be heard in this city of Jerusalem. Millions are inserting their prayers into the walls of Japanese temples, while an inmate in one of aRead MoreRobert Frosts Mending Wall1183 Words   |  5 PagesRobert Frosts Mending Wall In his poem Mending Wall, Robert Frost presents to us the thoughts of barriers linking people, communication, friendship and the sense of security people gain from barriers. His messages are conveyed using poetic techniques such as imagery, structure and humor, revealing a complex side of the poem as well as achieving an overall light-hearted effect. Robert Frost has cleverly intertwined both a literal and metaphoric meaning into the poem, using the mending of a tangibleRead MoreAnalyzing Robert Frosts Mending Wall1475 Words   |  6 PagesAnalyzing Robert Frost’s â€Å"Mending Wall† Robert Frost was born in San Francisco, California on March 26th in 1874. Robert Frost s personal life was filled with grief and insecurities. When he was 11, his father died of tuberculosis, his mother died of cancer years after, and his sister was confined into a mental institution where she also later died. Elinor and Robert Frost had six children together. One of their sons died of cholera, one son committed suicide, one of their daughters died afterRead MoreAnalysis Of Robert Frosts Mending Wall995 Words   |  4 Pages Mending Wall† is a poem by the twentieth century American poet Robert Frost. Whenever we learn about poetry in school, Robert Frost has always been one of my favorite poets (along with Charlotte Brontà «). Poems like The Road Not Taken† and Nothing Gold Can Stay† were always my favorites. I remember reading Mending Wall† sometime freshman or sophomore year, and it had intrigued me. We hadnt looked to deep into the poem as much as I would have liked. All of his poems have thisRead More Robert Frosts Mending Wall Essay535 Words   |  3 PagesRobert Frosts Mending Wall Traditions have always had a substantial effect on the lives of human beings, and always will. Robert Frost uses many unique poetic devices in his poem â€Å"Mending Wall,† as well as many shifts in the speaker’s tone to develop his thoughts on traditions. The three predominant tones used are those of questioning, irony and humor. The speaker questions many things in relation to the wall that is being rebuilt. For example, â€Å"Something there is that doesn’tRead MoreRobert Frosts Mending Wall1210 Words   |  5 PagesAnalysis Mending Wall, By Robert Frost In Mending Wall, Robert Frost uses a series of contrasts, to express his own conflict between tradition and creation. By describing the annual ritual of two neighbors repairing the wall between them, he contrasts both neighbors through their ideas and actions, intertwining the use of parallelism and metaphors, in order to display his own innermost conflict as a poet; the balance between what is to be said and what is to be left to the reader, the balanceRead More Analysis of Robert Frosts Mending Wall Essay1173 Words   |  5 PagesRobert Frost’s Mending Wall In his poem Mending Wall, Robert Frost presents to us the thoughts of barriers linking people, communication, friendship and the sense of security people gain from barriers. His messages are conveyed using poetic techniques such as imagery, structure and humor, revealing a complex side of the poem as well as achieving an overall light-hearted effect. Robert Frost has cleverly intertwined both a literal and metaphoric meaning into the poem, using the mending of a tangibleRead MoreAnalysis of Frosts Mending Wall Essay704 Words   |  3 Pagesdamage of the wall. When he refers to something there â€Å"that doesn’t love a wall,† he is referring to a tree, which by nature is consistently causing damage to the wall. As the roots of the tree grow, it causes the frozen ground beneath the wall to swell, and â€Å"spills the upper boulders in the sun.† Clearly this tree has a problem with the wall, and yet the speaker and his neighbor continue to fix it every year. The speaker and the neighbor have two very different opinions about the wall. The speakerRead MoreLiterary Analysis Of Robert Frosts Mending Wall1031 Words   |  5 PagesTo build a wall   Ã‚  Ã‚  Ã¢â‚¬Å"Mending Wall† is a poem written in Robert Frost’s second book of poetry, â€Å"North of Boston†. This poem tells a story about the so called crucial part of every piece of property, a fence, and the advantages and disadvantages that seem to come with having a fence in your property.This poem involves two neighbors who hold opposite answers as to weather the wall should stay or go. Though the speaker presents himself as an enlightened person and his neighbor as a foolish prisonerRead More The Themes of Robert Frosts Mending Wall Essay2147 Words   |  9 PagesRobert Frosts Mending Wall One of the major themes of Frosts Mending Wall is the cycle of the seasons. Several phrases refer to the seasons, particularly in a repetitive, cyclic way: spring mending-time, frozen ground-swell, once again, spring is the mischief in me. Another theme is parallelism or the lack of it. Sometimes this parallelism takes a physical form, associated with the wall, as we imagine the two men walking parallel paths: We meet to walk the line. We keep the wall between

The Major Issues and Conflicts on Bilingual Education Free Essays

Bilingual education was first initiated in 1968. It was a new means to educate the children who spoke a minority language. thirty-one years later the same problems exist for those children who speak a language other then English. We will write a custom essay sample on The Major Issues and Conflicts on Bilingual Education or any similar topic only for you Order Now The experiment of Bilingual education has been a failure and now it†s time to move on. The first English only initiatives were brought forth in 1981 by newly elected president Reagan. Since then the conflict over Bilingual education has drove on. Currently twenty-three states have â€Å"English Only† laws with 4 states having laws that are pending. The issue of bilingual education and the conflict that surrounds it is primarily focused between whites and Hispanics, although since the mid 70†³s it†s also been involved with the Chinese and Mung cultures. Bilingual education has failed however, currently the movement is towards and English only educational system. The simple fact of the matter is that people who speak a language in this country will never get ahead. We†ve tested the ignorant notion that you could get by without speaking English; or speaking English very minimally, but that†s promoting and even more ignorant idea which is that you don†t need speak English fluently to succeed in America. In 1968 we didn†t know that Bilingual Education wouldn†t work, however, it†s time to move on and do the right thing and switch to English Only. Lyndon Johnson was president, we had the futile dream of world peace, at the same time we were â€Å"Bombing the North Vietnamese into the stone-age†. In the final year of LBJ†s presidency sever new education initives were taken as part of the last step in his â€Å"Great Society† programs. One of these new initives was Bilingual education. At the time it was supported by the Liberal whites in this country, for the most part the conservative Hispanic sect was opposed to such measures. The idea at the time was, kids would learn in their native language and simply pick up English gradually. Those ideas were radicalized in the 1970†³s however, the premise moved away from gradual learning of English; to English wasn†t really necessary. In 1981 Bilingual education came under assault from newly elected president Reagan proposed moving to the English Only system. The idea wasn†t viewed as Anti-Hispanic at the time, or as some kind of racist proposal. Reagan was adored by a majority of the Hispanic community, drawing unprecedented support among Latino voters. The issue of bigotry wasn†t brought forth until the Democrats were sent packing in Gingerich revolution of 1994. In 1999 the debate rages on another 4-5 states are preparing for an â€Å"English Only† law to go on the 2000 Election ballots. The assault on Bilingual Education will continue on. There have been several attempts to put an â€Å"English Only† amendment in to the constitution, all have failed. However, as public support for English only hits record highs an amendment maybe inevitable. The latest of the states to abolish Bilingual education was the state of California; not exactly a conservative state by any means. The controversial Prop 227 was passed by a significantly wide margin 61% to 39%. Prop. 227 was headed by Millionaire computer executive Ron Unz himself the son of immigrant parents. During the battle to pass Prop 227 Unz was called everything from a sell out to a White supremacist. The surrounding Bilingual education is now fueled by a Hispanic minority that refuse to adapt to American culture. They refuse to see the facts, Americans who do not speak English fluently have a poverty rate nearly 25% higher then Americans who speak fluent English. Their arguments are unsubstanciated, English only laws are not racist in nature. They†re attempting to create better equality a theory that you simply cannot call racist. By making children of parents who speak a minority language speak English, the people who are really benefiting are the children. By allowing children to think it†s perfectly ok to use their native languages in our society is promoting ignorance and poverty. American is run in English, twenty-four states publish all their information in nothing but English. To say that speaking another language and knowing very little English will get you anywhere in this country is stupid. Diversity is wonderful, however, it belongs in homes and not in our schools. American culture is speaking English and only English. America was formed on certain principals lad out with certain fundamental underlying assumptions, it always wasn†t possible for everyone to speak English, but the concept was that this is America and we speak English here. There are basically five arguments coming from opponents of English only education. They say it ignores our countries civil rights tradition; it fails to promote the integration of minority citizens into the American mainstream; it neglects the need for American merchants to be able to communicate with foreign markets; it restricts the ability of the Government to be able to reach all its citizens; as well as it raises constitutional concerns. The main supporters economically of Bilingual Education are the educators. The NEA and various other education groups spent nearly twice as much money trying to defeat Prop 227 in California then the groups supporting the initive spent. Why would they do this? It†s simple, MONEY, Bilingual education creates jobs for teachers and valued funding, no matter how right something is, teachers simply don†t turn against teachers. The thousands of positions bilingual education has created are now being eliminated. The only way they can preserve these jobs is by claiming that English only legislation is racially motivated and instills hostility towards minority groups who use another language other then English. I†m firmly in favor of English only. First, Bilingual education does not ignore our countries civil rights tradition. It†s simply stating that if you want to be ignorant, live in poverty, collect welfare and detract from society, that†s fine but you will do it on our terms. To say America also has a civil rights tradition is also questionable. Is this not the country where slavery was permitted for 300 years, where women couldn†t vote, and where abortions are readily available. People†s civil rights are being infringed on all the time, from a black slave to an unborn baby, there is no tradition of great civil rights in America. The second argument, it fails to provide integration of minority citizens into the mainstream is ridiculous. What†s more mainstream American a new Chinese immigrant speaking Chinese or one speaking English? The notion that allowing someone to speak a native language, is bringing them in to the mainstream is insane. Third, it doesn†t neglect the American Government from reaching it†s citizens. This is AMERICA we†re associated with English, we speak English, Thomas Jefferson wrote the Declaration of Independence in English, our laws are passed in English. Maybe if you can†t speak our language you don†t belong in our country. It†s also not the Government†s duty to reach out to the citizens, people are suppose to be self reliant, we don†t want the Government to reach into our lives. That†s why we had that little revolution against King George. If you really need the Government†s assistance you should reach out to them, something that would be pretty hard if you don†t speak English. Fourth, it does not neglect the ability of merchants to interact with foreign markets. We were dealing with foreigners a long time before Bilingual education and we will be doing so a long time after it†s elimination. Translators! Now that†s a noble idea, more practical then allowing 300 languages to exist. It†s also cheaper. Finally, our Constitution is written in English and since 1908 printed exclusively in English by the United States Government. Teddy Roosevelt said in 1908 that â€Å"To print the American Constitution in any other language but English, would be like spitting in the face of our forefathers†. The Untied States Supreme Court has also ruled numerous times that English only laws do not violate the 1st amendment of our Constitution. I personally believe that in our nation there needs to be a main language, not 3 or 4 or 1200. George Washington wasn†t giving orders at Valley Forge in Russian he was speaking English. Abe Lincoln didn†t give the Gettysburgh Address in Portuguese. It†s not to much to ask for every American citizen to be able to speak English fluently. No one is forced to live here, and if you refuse to adapt you probably shouldn†t be living here. If you want to speak German by all means go ahead and do so, but do it back in Germany. While you†re in America however, we speak English, and if you don†t know it you†re in trouble. The conflict is over rated. It†s not a matter of racism or of any other kind of hatred. It†s a simple matter of principle. American†s speak English it†s not to much to ask. How to cite The Major Issues and Conflicts on Bilingual Education, Papers

Knowledge Management Process-Free-Samples-Myassignmenthelp.com

Question: Critically Analyse the Knowledge Management Process in the Organization. Answer: Introduction This is a report which will critically analyse the knowledge management process in the organization named Virgin Australia airlines. It is one of the largest airlines in the country and is one of the companies in the Virgin Group. The company commenced in the year of 1999 and sued the market conditions to gain competitive advantage to become the second largest airlines in Australia (Virgin Australia 2017). The airline is currently serving more than 28 cities in Australia. Initially it started as a low-cost airline but after serving the consumers for a considerable amount of time, the airlines have started its premium airlines where the consumers are provided with the option of choosing the type of service they want to avail. Knowledge management in Virgin Airlines Knowledge sharing The organization has been very much active in developing and implementing tools for managing the knowledge management processes. The organization has developed which are used for the communication of the workforce within the organization. These includes use of emails regarding the day to day operations which are of utmost priority and also include information which are important in the industry. Intranet is a tool which has been used for the platform for discussing the daily problems (Hislop 2013). The organization newspaper contains information for and of the various department that has been acting as the source of knowledge for the employees in the organization. The organization has provided the employees with e learning materials through internet and intranet which suggests that internal communications supported by the higher officials. The organization has their own sets of social networking applications which has helped to manage all the departments in a smoother way. This has h elped the cabin crew members to communicate with the engineers in an easier way (Liebowitz and Frank 2016). Knowledge management in strategic planning The organization has selected a group of employees among all the workforce to form a group which will identify the strategic issues in the organization. The managers were interviewed to identify the critical issues which includes the driving forces, uncertainties and the elements that have been predetermined. This has helped the organization to expand their business to different cities and maintain their sustainability in the market. Virgin Australia was able to predict the future possibilities due to implementation of strategy (Holtshouse 2013). Two tools have been used for being prepared for the future and predict the uncertainties is rich picture and storytelling. The story telling process involves sharing of knowledge regarding important aspect in form of stories where the other employees are allowed to participate to add inputs in to the story. This is innovative way of sharing knowledge and information among the workforce of the organization. These stories consist of topics abo ut the development of the organization, supportive actions and corporate governance. It also includes topic such as economic growth and data related to the past performance (Gottschalk 2016). This has facilitated in improving the business model and improve the organizational efficiency. The rich picture is pictorial depiction of the stories and the models which is used to link the various topics and analyse the significant impact of one model on the other. This sharing of information includes the possible change in the future world and how it will affect the industry. This is the basis of formation of new strategies which will be used to control the market environment and the consumers (Donate and de Pablo 2015). Knowledge management in improving consumer experience The formation of new strategies with the help of the knowledge management tool has the ultimate goal of providing the consumer with the desire experience. The organization started maintaining their own database related to their passengers which were initially stored in separate data centres (Cui, Griffith and Cavusgil 2013). The organization has implemented the ocean wave policy which is used for linking all the data across all the departments. This data is collected and is used for the formulation of the overall marketing strategy and communicating with the consumers to understand their needs and wants. Globalization has changed the perspective of the organizations and the market trends are changing at a fast rate. This means that the needs of the consumers are also changing at a rapid pace so it has become essential to identify the needs of the passengers to ensure competitive advantage and sustainability. This has facilitated in saving a large sum of cost and increase the profit m argin. The organization has developed online support platform which provides support in matters such as lost luggage and missed flights (Dayan et al. 2017). This platform is also used by the clients to provide feedbacks and register complains which has further helped to improve the organizational processes. The data that the organization has been able to collect and store is used for the benefits of the clients. The organization has included technology in the business model such as software for improving the time consumed for technical maintenance of the carriers. This ensured that the safety of the vehicles is kept and identify the technical issues at a faster rate. The software is able to monitor and save the updated and current information of all the flights which helps to share knowledge regarding each of the carriers. Moreover, the software that has been installed measures the level of the fuel and carbon emission which is used for de- icing the carriers in lower temperature (D aniele 2017). Knowledge management in operations Operational research is another crucial aspect of the organization which consist of analytical techniques of advanced level. These tools are sued for solving complex problems in the organization. These issues include the inefficient use of resources which is scarce and negative impacts on the operational procedures. The organizational objectives are linked with these mathematical models to analyse the various operational inadequacies. Soft operational process is one such process which is used to reach the depth of the problem to gain knowledge and share it with the rest of the department so that an adequate solution can be met. The analytical tools are used to structure the information that has been gathered in the form of knowledge resources so that it can shared with other departments and stored for later references (Conceio, Jensen and Broberg 2016). In order to this, the research team requires strategic choice, systems thinking and cognitive mapping and this has been used to gene rate more revenue for the organization. Information and capacity management, marketing, support operations and consumer service are the tools which is used for developing the knowledge management systems in the organization. The operational research experts identify the issue and access them to create structural model of the issues. These models are sent to the consultants and the members of the strategic committee for discussion. The purpose of the discussion is identification of the suitable solution to the problems and communicate the knowledge they have gained regarding a particular issue so that all the department can act upon it to resolve it as soon as possible. The problems that have been identified is also discussed with the consumers to understand their perspective which facilitates in gaining knowledge about their perspective and how it can be sued to mitigate the issue (Pilkington and Meredith 2017). Cognitive mapping is one of the most used processes for operational research which identifies the perspective of all the individuals so that it can be analysed and used in the special behaviour. Moreover, the organization shares information from the other airlines in the industry to identify the best organizational process and make improvements to the business model. Recommendations Thus, it is recommended that the organization is making use of the data that they have collected in an ethical way so that it does not hampers the privacy of their clients. The clients have their right to privacy so Virgin Airlines should sue secure networks and safe guard the important that they have obtained. Data theft and identity theft is a common phenomenon in todays world so it the duty of the organization to protect the client information. the organization will have to use innovation to develop more analytical tools which can be sued for evaluating the various issues. The organization will have to include integrative processes so that all the processes can be continuously measured, monitored and improved to provide competitive advantage. Employee engagement is an important factor in knowledge management so the organization will have to involve more and more of their workforce in to this knowledge management procedure to ensure more generation of revenue. Conclusion Thus, the above report shows that the knowledge management procedures in the organization are efficient and are used in all the important aspect of the business model of the organization. The organization has put more emphasis on the internal communication which has motivated their workforce and this has been able to provide the organization with the majority of the market share. However, even though Virgin Australia consist of knowledge management system which is efficient, the organization will have to keep on making improvements if they want to maintain their sustainability in the market. The organization have started reward systems for the employees who are more involved in knowledge management which will help in improving employee engagement. References Conceio, C.S., Jensen, A.R.V. and Broberg, O., 2016. Developing a framework to transfer knowledge from operations into engineering design projects: understanding the knowledge management challenge.Reports and Studies in Health Sciences, p.125. Cui, A.S., Griffith, D.A. and Cavusgil, S.T., 2013, May. The influence of competitive intensity and market dynamism on knowledge management capabilities of multinational corporation subsidiaries. American Marketing Association. Daniele, L., 2017.Knowledge management and Customer Relationship Management: analysis of processes and tools, and the way firms can take advantage of knowledge management to successfully implement a Customer Relationship Strategy(Bachelor's thesis, Universit Ca'Foscari Venezia). Dayan, R., Dayan, R., Heisig, P., Heisig, P., Matos, F. and Matos, F., 2017. Knowledge management as a factor for the formulation and implementation of organization strategy.Journal of Knowledge Management,21(2), pp.308-329. Donate, M.J. and de Pablo, J.D.S., 2015. The role of knowledge-oriented leadership in knowledge management practices and innovation.Journal of Business Research,68(2), pp.360-370. Gottschalk, P., 2016.Investigation and prevention of financial crime: Knowledge management, intelligence strategy and executive leadership. CRC Press. Hislop, D., 2013.Knowledge management in organizations: A critical introduction. Oxford University Press. Holtshouse, D.K., 2013.Information technology for knowledge management. Springer Science Business Media. Liebowitz, J. and Frank, M. eds., 2016.Knowledge management and e-learning. CRC press. Pilkington, A. and Meredith, J., 2017. The Diffusion Network of Research Knowledge in Operations Management.International Journal of Operations and Production Management. Virgin Australia. 2017. Virgin Australia | Book flights holidays with Virgin Australia. [online] Available at: https://www.virginaustralia.com/au/en/ [Accessed 22 Oct. 2017].